Terms of Sale

❤️ Welcome to Love My Horse!

Thank you for shopping with Love My Horse.

We’re proud to be an Australian small business dedicated to creating quality horse rugs and accessories you can trust.

By placing an order with us, you agree to the terms and conditions outlined below, designed to ensure a clear, fair, and smooth shopping experience for everyone.

All orders are subject to availability. Once your order is placed, you’ll receive an email confirmation with your purchase details.

In rare cases—such as stock discrepancies, pricing errors, or suspected fraudulent activity.

We reserve the right to cancel or refuse an order. If this occurs, we’ll contact you promptly and issue a full refund.

❤️ Horse Rug Returns & Exchanges

If you’re not 100% happy with your purchase, we want to make it right.

Please contact us within 30 days of delivery at lovemyhorserugs@gmail.com to request a return or exchange.

Return conditions:

  • Rugs must be clean, unused, and in original condition

  • Buyer is responsible for postage costs for both the original delivery and return shipping

Thank you for supporting my small Australian business and trusting Love My Horse to keep your horses comfortable, safe, and stylish 

Details

All prices are listed in Australian Dollars (AUD) and include GST.

We accept secure payment methods including:

  • Bank Transfer

  • PayPal

  • Afterpay

  • Major credit and debit cards

Prices are subject to change at any time; however, confirmed and paid orders will not be affected by price changes after purchase.

All product photos are taken by Love My Horse or our customers to show our rugs in real use.

  • Photos taken by Love My Horse or customers
  • Photos Taken By Sposored partners or Kerri Hill Photography

  • Colours may vary slightly due to screen settings

  • Fabric shades may differ between production batches

  • We do our absolute best to ensure product images, sizing, and descriptions are accurate and up to date.

Our rugs may be listed across multiple sales platforms to ensure wider availability for our customers.

  • Stock availability can change quickly if an item sells on another platform

  • In rare cases, an item may sell out simultaneously

  • If this happens, we’ll contact you promptly to offer a replacement, backorder, or full refund

All content on this website is protected and owned by Love My Horse

  • Images and descriptions may not be reproduced without permission

  • Customer-submitted photos may be used for marketing purposes

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