We want every customer to be thrilled with their Love My Horse purchase.
If you’re not completely satisfied, we happily accept returns of clean, unused rugs within 30 days of delivery.
✅ Rugs must be in original saleable condition (clean, dry, free from hair or dirt).
✅ Buyer covers postage for both the initial and return shipment.
✅ Need a different size? We’re happy to arrange size exchanges – additional postage applies.
To start a return or exchange, simply email us at lovemyhorserugs@gmail.com with your order number and reason for return.