Shipping & Returns

Horse Rug Shipping & Delivery – Fast, Reliable Service You Can Trust

At Love My Horse, we’re proud to use Australia Post for all horse rug deliveries across Australia and New Zealand.

Every parcel is packed with care and tracking details so you can follow your horse rug delivery from our paddock to yours.

 

💖 Horse Rug Shipping & Dispatch

We aim to dispatch your horse rug rders within two working days of purchase. Once sent, delivery usually takes 3–7 working days depending on location.
Please note that rural areas, Western Australia, and Tasmania may take a little longer.

If your order hasn’t arrived within seven days of dispatch, simply contact our friendly Australian customer service team and we’ll sort it out quickly.

💰 Horse Rug Postage Costs

We keep horse rug postage costs fair and transparent:

  • First rug: approx. $18–$24

  • Each additional rug: $8–$15 combined postage, depending on your location

Shipping will be calculated at checkout once you enter your postcode.

Need to add more rugs to an existing order? Contact us before dispatch so we can combine shipping and save you money.

🔍Horse Rug Tracking & Delivery Updates

Once your order ships, you’ll receive an Australia Post tracking number by SMS or email.
Visit the Australia Post website to track your parcel and enjoy peace of mind knowing your horse rug delivery is on its way.

🌏 Horse Rug Shipping to New Zealand

Yes — we’re happy to send Love My Horse rugs to New Zealand!
Contact us at lovemyhorserugs@gmail.com for postage rates and a smooth international transaction.

💖Horse Rug Returns & Exchanges

We want every customer to be thrilled with their Love My Horse purchase.
If you’re not completely satisfied, we happily accept returns of clean, unused rugs within 30 days of delivery.

✅ Rugs must be in original saleable condition (clean, dry, free from hair or dirt).
✅ Buyer covers postage for both the initial and return shipment.
✅ Need a different size? We’re happy to arrange size exchanges – additional postage applies.

To start a return or exchange, simply email us at lovemyhorserugs@gmail.com with your order number and reason for return.

❤️ Why Shop With Love My Horse

We’re a trusted Australian small business with 100% positive feedback, known for our exceptional fit, premium quality horse rugs, and personalised customer service.
You can buy horse rugs online with confidence — knowing every order is handled with care and delivered fast with Australia Post.

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